Hurricane Florence

Here to Help®

Hurricane Florence made landfall causing major flooding and wind destruction in North and South Carolina. In addition to the 90 local Franchises in the Hurricane Florence affected areas, SERVPRO also has a national network of over 1,700 Franchises across the country. Our designated Disaster Recovery Teams have been deployed to the affected areas bringing hundreds of crews from across the nation to help.

Your Patience is Appreciated

With the high volume of phone calls and the widespread need for cleanup and restoration services, residents are encouraged to be patient, while SERVPRO makes every effort to respond to each need as quickly as possible.

You Can Help By Making a Donation Today!

The American Red Cross is working around the clock along the East Coast to help the thousands of people whose lives have been affected by Hurricane Florence.

Click HERE to make a donation

SERVPRO of Northwest Charlotte
Faster to Any Size Disaster

Residential and Commercial Restoration and Cleaning Services

With hurricane season looming, preparation is top priority. 

Hurricane preparation tips:

  • Stock up on drinking water - 1 gallon per person (or pet) per day for 3 days. 
  • Put freezer bags of water in your freezer and turn it to the coldest setting. These blocks can help preserve food in refrigerators, freezers and coolers.
  • Fill bathtubs for use in bathing, cleaning and toilet flushing.
  • Keep a battery powered radio handy.
  • Fill your vehicle's gas tank and any gas cans.
  • Use camping lanterns and flashlights for lighting rather than candles. 
  • Unplug TVs, computers, and appliances before the storm hits to avoid damage.
  • Place keepsakes and vital documents in your dishwasher or a water tight container.
  • Inspect downspouts and gutters and remove blockages.
  • Bring objects inside that could become projectiles in high winds and secure heavier items.
  • Know how to shut off the power, gas and water if needed. 
  • Locate and review your homeowner’s insurance policy. 

If damage occurs:

  • Call 704-393-7890. SERVPRO operates 24/7 and the first call is the first served.  
  • Mop/blot up water and put buckets under leaks.
  • Place aluminum foil or wood blocks between furniture and flooring.
  • When we arrive, we will assess the damage, explain the action plan and coordinate everything with you and your insurance carrier to get your home back to normal as quickly as possible. 

SERVPRO of NW Charlotte hopes you have a safe and damage-free storm season, but should disaster strike, we are here to help!

Have Questions? Call Us Today – (704) 393-7890

Residential Services

With over 1,700 Franchises in the U.S. and Canada, there’s a SERVPRO nearby and ready to help. SERVPRO of Northwest Charlotte technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again. Learn more about our residential services:

Commercial Services

If fire or water damage sidelines your business, you need a professional restoration company to quickly restore your property. Every hour spent restoring your business is lost revenue and productivity. Commercial restoration presents unique challenges and we have the training, experience, and resources to handle any size disaster. Learn more about our commercial services:

Locally Owned Company with National Resources

SERVPRO of Northwest Charlotte is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

We are proud to serve our local communities:

  • Charlotte
  • Huntersville
  • Birkdale Village
  • Cornelius
  • Northlake Mall
  • Mountain Island
  • Davidson
  • Lake Norman