Charlotte, NC Fire Damage Cleanup and Restoration
Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.
SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your Charlotte home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (704) 393-7890
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Charlotte residents can expect an immediate response time, day or night.
Faster to Any Size Fire Emergency
When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Charlotte home or business. A faster response helps to prevent secondary damage and helps to reduce cost.
Locally Owned, with National Resources
SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County is locally owned and operated so we are part of the Charlotte community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1960 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Charlotte, NC
- Gastonia, NC
- Huntersville, NC
- Lincolnton, NC
- Dallas, NC
- Stanley, NC
- Birkdale Village, NC
- Belmont, NC
- Cornelius, NC
- Mountain Island, NC
- Davidson, NC
- Cramerton, NC
- Lake Norman, NC
- Lowell, NC
- Mt Holly, NC
Highly Trained Water and Fire Restoration Specialists
We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business.
Step 6: Cleaning and Sanitizing
Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.
Step 7: Restoration
Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.
Trusted Fire Restoration Leaders
If your Charlotte, NC home has been struck by fire and smoke damage, SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.
Reach us at (704) 393-7890 so that we can begin the process of making your fire incident a memory.